help topics:
membership
hollah up
what are e-hollahs
send e-hollahs
getting e-hollahs
contact us
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This
is
the Hollah help desk. You
may choose a topic in the left column for specific
questions or you can
review general FAQs (frequently asked questions) below. If you
still have
questions, enter them here.
Do
I have to be a member to use hollah.com?
Membership is not
required for Hollah email or for categories marked FREE.
UNLIMITED
access to the E-hollah and Soulvite Service is available exclusively
to Hollah Version 2.0 Members through an annual subscription of
$11.95.
Through our Hollah Back
Program, $1 of each membership purchase is
donated to a
participating non-profit organization. For your convenience, you can register for membership
online or by
mail or fax.
Why
is there a membership fee?
Click
here for full answer.
How
soon can I use the services after purchase?
Memberships purchased online by credit or debit card are activated within minutes of purchase.
You will receive a membership email with your temporary password and
sign-in instructions. If you do not receive your password within 15
minutes, please go to the Hollah sign-in
page and select Send My Password.
Memberships purchased by fax, check or money order will be activated upon receipt of payment. You
can make check or money order payable to Nu Thought Media, Inc. and mail
along with order form
to:
Nu Thought Media, Inc.
4426 Brooks Road
Cleveland, OH 44105
How
do I send an e-hollah or soulvite?
-
First choose the type of
e-hollah or soulvite you want to send from the categoroes listed, such as anniversary.
-
Next select an image that you like along with a heading that will appear
above the image.
-
Then select a verse that you
like, if applicable.
-
Finally type in a personal message and the email address
information, then click continue. A full preview of your e-hollah or
soulvite will
appear.
-
Now you can click "send" and have your e-hollah
or soulvite sent immediately. E-hollahs are usually delivered at the "speed of email." You
may use the delayed send option to have it delivered at a future date of
your choice.
During peak periods, e-hollahs may take hours to be processed and sent.
What is Hollah Up?
Hollah members may upload image and sound files to use in e-hollahs and
soulvites.
The uploaded files are available in all e-hollah and soulvite categories whenever the member signs-in. The files are only
visible to the uploading member.
How do I upload a file?
First, sign-in. An upload images link, and an upload sound link will appear in the left column of the homepage.
Select upload images to upload images, and upload sound
to upload sound. Then type in the name and location of the file on your hard drive,
floppy disc or CD. You may also use the browse feature to locate the file.
Press upload.
What types of files may I upload?
Image files must be in .gif or .jpeg format. Sound files must be .wav or .mid formats.
Are there file size limits?
Yes, the file size limit for image files is 100K. The file size limit for sound files is 50K.
How do I use Hollah Up files?
All uploaded files are available as selections in all the e-hollah and soulvite categories. Select them just as you
would any other e-hollah or soulvite image or sound file.
Are my Hollah Up files publicly viewable for selection?
No. The files are viewable for selection by the uploading member, and only upon
sign-in. The recipients are able to view the image only in the completed e-hollah
or soulvites.
How
do I view my e-hollah or soulvite?
When somebody sends you an e-hollah or soulvite, you will receive an email notifying
you of this fact. The email will contain a Web address (URL) that you can
click on and, on most email programs, be taken to your Web browser and
e-hollah. In some cases, you'll need to copy and paste the entire Web
address into your Web browser. Your e-hollah or soulvite will be accessible at that
Web address for 20 days.
How
do I view animation?
You will need the latest version of Shockwave
or Flash
(free download)
A button under your e-hollah postcard will tell you which; it will either
say Get
Shockwave or
Get
Flash. All
you have to do is click on that button and follow the simple directions.
It's that easy. If you have problems, check out Viewing Animations.
(back
to top)
What
are e-hollahs and soulvites?
Hollah.com
is all about expressing yourself and sharing thoughts with your friends
and family. E-hollahs are electronic greeting cards that enable you to
keep in touch with friends and family. Soulvites are electronic
invitations with RSVP service, that enable you to organize gatherings
online. You create the e-hollahs and soulvites by selecting images, words
and music that fit the
occasion. We notify the recipient, and
generate the web page where the recipient can view the e-hollah or
soulvite.
Soulvite Highlights
Senders can:
Invite multiple people
Invite additional guests to previously created soulvite
Re-send previous soulvites
Modify and re-send previous soulvites
Receive e-mail confirmation that soulvite was received
View invitee's RSVPs in real time
Create "wish list" of items that invitees should bring
View "wish list" results in real time
Recipients can:
RSVP for themselves and any guests
View "wish list" results in real time
Indicate what items they will bring
What
are the differences between static hollahs and animated hollahs?
Some e-hollahs are static images, similar to a real-life card. These are
typically viewable by your standard browser. Viewing animated e-hollahs require
either Shockwave or Flash players that you can easily download from our
site. Just click on Get
Shockwave or
Get
Flash
(free download)
(back
to top)
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